Shipping policy
We are committed to delivering your order accurately, in good condition, and always on time.
Please note our shipping policy as follows:
We currently deliver to all major cities across India.
Currently, each order may be shipped only to a single destination address.
We make our best efforts to ship each product in your order within 4-5 working days of the order. However, in some cases, we may take longer, up to 8-9 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 6 days of the order, we shall inform you & as per your instructions cancel the remaining unshipped part of the order and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
We ship on all weekdays (Monday to Saturday), excluding public holidays.
Typically, all deliveries are completed within 4-5 days post shipment and outside Mumbai deliveries are completed within 4-5 days post shipment, excluding the date of shipping. International titles may take additional 3-4 weeks to deliver. The delivery time is mentioned on the product details of every engineering instrument.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
While we shall endeavour to ship all products in your order together, this may not always be possible due to book characteristics, or availability.
If you believe that the product is not in a good condition, or if the packaging is tampered with or damaged, before accepting delivery of the product, please refuse to take delivery of the package. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Shipping Charges
The shipping charges will be applicable only if the purchase order is below ₹500 (Within India). Shipping on purchase orders above ₹500 is free of charge.
Disclaimer
Gardenia Cosmotrade LLP makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided "as is" and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Gardenia Cosmotrade LLP makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall Gardenia Cosmotrade LLP., its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. Hypertext links to other web locations are for the convenience of users and do not constitute any endorsement or authorization by Gardenia Cosmotrade LLP.
Terms of Use
https://shop.gardeniacosmotrade.com is owned and operated by Gardenia Cosmotrade LLP.,. Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, you shall be contracting with Gardenia Cosmotrade LLP. and these terms and conditions including the policies constitute your binding obligations, with Gardenia Cosmotrade LLP.. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Gardenia Cosmotrade LLP allows the User to surf the Website or make purchases without registering on the Website. The term "We", "Us", "Our" shall mean Gardenia Cosmotrade LLP. When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website. When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
For more details, please feel free to call or write us at any time.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at mail@gardenia.ws.
Our contact information is posted below:
Gardenia Cosmotrade LLP,
mail@gardenia.ws
603, Ram Krishna Chambers, Linking Road,
Khar West, Mumbai – 400 052. India.
Customer Care - +91-22-69062100